Myron Tribus (2000), cited in: Fisher, N. I., and V. N. Nair. "Quality management and quality practice: Perspectives on their history and their future." Applied Stochastic Models in Business and Industry 25.1 (2009): 1-28.
Myron Tribus: Frases en inglés
Myron Tribus, Quality First, Washington, D.C.: National Society of Professional Engineers (#1459), 1992
Myron Tribus "You Cannot Lead What You Do Not Understand — You Do Not Understand What You Haven't Done". Journal of Innovative Management, Fall 1996; As quoted in: William J. Altier (1999) The Thinking Manager's Toolbox. p. 9
“You can manage what you do not understand, but you cannot lead it.”
Myron Tribus quoted in: Henry R. Neave, "Deming'88* Part 2: The 14 Points revisited (Points 1–7)." Total Quality Management 1.2 (1990): 169-182.